Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
Brendan Weir ...Brendan Weir
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again. ...Angie Stuart - James Laing
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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Great service, genuine parts and arrived on time. Very friendly staff. Please add images assigned to products on your website as not always we know the part number were looking for.
Thank you. ...Ovidiu Hategan - Speed Facilities Management LTD
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Prompt and efficient service, just what you want. Will be happy to recommend to others. ...Colin Newlyn
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful! ...Tahir Kiyani
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks ...Vince
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate. ...Ed Sirett - Make Do
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