Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Thank all the staff in admin for there trouble
Have a good wend Trevor
...Trevor Bates
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All good. Arrived on time & in good condition. Wolseley need to update their product database.
...Steve Faley - Ondemand Plumbing
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
...Eric Boreham
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
...JUNE WHITEHOUSE
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time
...june packham
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson.
...John A Paterson
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Good delivery, products received in good condition, all as ordered.
Good service
...Southcroft Engineering Co Ltd
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THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU
...JOYCE PICKUP
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey
...nigel bailey
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£
£23.51 
