The service and communication was absolutely top notch. Very helpful staff and would definately use again. ...M A Khan
|
Good service, Very fast delivery, Thank you ...Xtrac ltd
|
Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service! ...Ahsan Mian - Mr
|
Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate. ...Charlie Morriss
|
1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram. ...Alan Wade
|
Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
------------- ------------------------- ------------------------- ------------------------
Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub ...LOGIC MANUFACTURING LTD
|
Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition. ...Mrs Jean Cox
|
Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
|
The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again ...David Finch
|
I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service. ...MR STEVE TOMLIN
|