Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again.
...Terry Brook - T B COURIER SERVICES
|
the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
...Mary Henley
|
Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required.
...Guy Greenwell
|
the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub
...christine mcguire
|
Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
...Marta Kiepura
|
Items arrived to time and as described
...P J Plumbing
|
Fantastic service,as always.Fast delivery,good price,what more can i say!
...EcoAppliance
|
Easy to use website and fantastic customer service. 10 out of 10
...Olga joven
|
Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time.
...Machiko Watanabe
|
£
£7204.92 
