Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Excellent service. ...Peter Wood
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
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Fast, efficient service, and good communication. Communication is important. Thank you. ...M Lalbeharry
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. : ...Milan Vadera
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery. ...Mr Timothy Hedley - T.A.Hedley Projects
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
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Super fast delivery. impressed with service second to none ...kenneth wood
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you ...Charlie Elliot
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done. ...Nik James
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