Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Good price offered for this shower spare. Item was out of stock and took a couple of weeks to become available but the updates provided on my order were very good.
...Simon Charlesworth
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
...Ms Montague
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better
...A. P. B. Thompson
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.
...James Orrey
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Delivered a day early, cheapest price on the internet.
...Nicholas Jones
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.
...John Alden
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Quality courteous service and efficient delivery.
...Clifford Slocombe
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Very helpful in our order and delivery was as stated.
...Brian Simmons - Dudley Electrical
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£
£5.34 
