Service was good and I was kept informed of delivery updates.
...Mr. David Duke -
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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All went smoothly.
Especially with a telephone call.
Thanks
...John Menday
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
...fiona atkinson
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excellant service part fitted and woking
...trevor brown
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Very helpful service. Many thanks
...Richard Becker
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We have received the toilet seat but it has some blemishes in the moulding of the seat
...Trevor Harvey
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
...Dennis Underwood
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Perfect and prompt service.
Many thanks
...MarK Seager
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.
...John R Thomas
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£
£5.34 
