I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service ! ...Bruce Cassell
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...Susan Cox
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much. ...Mrs Brenda Bell
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
...Patricia Drake
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Everything worked without problems, thank you. ...Arnald Grabulosa - Dept. Quimica Inorganica UB
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
...Kenneth Gilluley
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Excellent service - staff always helpful and product delivered on time - would definitely recommend. ...Kenneth Shewan
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team ...Steven Morrison
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning. ...Bryan Roberts
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