Excellent service at an unbeatable price. Goods ordered in the monring and delivered to my door within 24 hours at no extrta cost. ...Jas Sandhu
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Many thanks for an excellent service as always. ...Gavin Hall
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I am most pleased with the service provided by myTub.
Diolch yn fawr. ...Rees
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
very quickly.
Nice job boys. ...Steve Atkinson
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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thank you for your service the items came on time thank you ...alex whitaker
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