Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
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Excellent, saved my life!
...Kate Kwong
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Very helpful
Thank you
...Avril Philipson
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Great company. Very helpful from start to finish.
...Lee Oates
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
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The service was very good 4star thanks.
...Darlington - BESC
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done
...judith gillett
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Extremely pleased with My Tubs service, I was surprised that they were one of only a couple of suppliers still selling what I was looking to purchase. Prices were extremely favourable too.
...S.J. BARRATT
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£
£108.54 
