Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges ...Robert Bridges
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you. ...John Carnall
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service ...Milton Armstrong
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...Paul Tilson
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Super efficient from start to finish, arrived before expected date, top service ...Steven Dorans - Total Property Care
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work! ...Colin Holmes
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks. ...Angela Robertson
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Very good service, fast delivery ...Robert Law
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Nice service and good company to deal with ...jeffrey black
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