very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.
...Paul Rogers - Mr
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Customer services excellent and product great - would use again.
...Mrs Suzy Francis
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Im very pleased with the fire, which was bought as a new home gift for my son and his fiancee. The Mytub team kept me well informed about the delivery of the fire and it arrived exactly when they said it would. I would use Mytub again.
Thank you.
...Mrs Lisa Lewis
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Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition.
...Richard Burke
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Usual prompt service.
Thanks
...Alec Pearson
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend.
...Bob Annable
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy.
...David Johnstone
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good service and price
would use again and recommend
thanks
...Mark Jenks
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery.
...Mr Timothy Hedley - T.A.Hedley Projects
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£
£1590.75 
