|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine.
|The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you.
|Just to prove,internet shopping is worthwhile.this was my first order with your company.
excellent communications, excellent customer service.
very competitive prices.
I would thorougly recommend you.
I will most definitely shop with you again.
This is what customer service is all about.
a massive Thank you...
Ron Ellingworth Wolverhampton
|A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated.
...MR MIKE BUTLER
|Item delivered as specified
|A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
|What a Brillant service. From start to finish!! I will highly recommend this company to my friends and family. Honstly My Tub gets 5 stars and more from me. Thank you Thank you Thank you.
|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.