Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
You offered a first class service with uptodate messages being forwarded to me as to where my order could be collected.
My order was made available ahead of time and was collected from the appropriate store with no fuss at all.
Thank you very much. I shall use you again if the need arises. ...Jean W Hatton
|
Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...Tom Hawthorne
|
thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
|
Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends. ...Lee Alan Fordham
|
The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
|
Satisfactory item and service delivery ,will use again. ...ROGER GARDNER
|
Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean ...Maurice Kean
|
Excellent delivery and progress reports thank you. ...ERVIN AMASTEEL
|
Everything arrived as promised. ...Terry Kent
|