Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend.
...Wendy Brown - Mrs
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.
...Ian Parkinson
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time!
...Roxana Crisan
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Good reliable service and products would recommend.
...lesley
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Fantastic service and fast delivery.
Thanks very much.
...Marilyn Gritten
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We duly received a package with good condition.
Thanks.
...Ataru Onuma
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Excellent communication, part fitted shower now up and running.
Cheers
...Dennis McEvoy
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Everything went well, even though the part had to be left without a signature.
...Graham Ellis
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Received replacement gas fire coals on day expected. First class service. Thank you.
...Ann Vickery
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£
£151.95 
