|very good service very helpfull staff very promt with my order will use this company again soon
...michael john barratt
|FIVE STAR CUSTOMER SERVICE PROVIDED
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|Superb next day delivery, just waiting for one more item from MyTub.
|YES THANK YOU I HAVE RECEIVED MY ORDER . THE SERVIVE WAS VERY GOOD. IT WAS DELIVERED BEFORE THE EXPECTED DELIVERY DATE AND I AM VERY PLEASED WITH MY NEW FIREPLACE.
|Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
|Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
|A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
|All products arrived on time - Good service
...John Hawson - City of London School
|Excellent Customer services and very helpful staffs. always keep it up.