Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub ...Brian Lovett
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Order received. A quick and efficient service - good value for money. ...John Mead
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days! ...NA
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...Debbie Cornelius
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Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for. ...Kyle Sinclair
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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Competitive price and very prompt delivery.
Very pleased with the whole deal ...Roy Broomfield
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The usual prompt response, keen price, and excellent delivery service with very helpful driver. ...Ms S E Ellis
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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