The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
|
The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
|
Arrived on time. No problems. ...David Hamilton
|
I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
...JUNE WHITEHOUSE
|
Fast delivery thank you. ...Shirley stacey
|
Excellent, very fast delivery, thanks. ...Tony Parkin
|
Thoroughly satisfied with your service, you kept e informed of the progress in sourcing the now discontinued taps, which were delivered within 24 hours of you letting me know you had dispatched them. ...Mr Jonathan Morris
|
Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again ...Williams Electrics
|
Great service, parts arrived on time and they were correct, thank you. ...david jude - david jude
|
Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
|