Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again. ...Westco Partnership Ltd
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perfect thank you ...LORNE BAR
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there. ...Aykhan Mammadov
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slight problem sorted out superfast ...Anthony Vance
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Very efficient service Good correspondence and fast delivery. Many thanks ...Gill Burchell
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Thanks for that - excellent service from your lot - Ill be back ! ...Graham D
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prompt service, kept informed every step of the way ...Mrs J Brian
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