The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
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very fast service, thanks alot ...Steve Misiak
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ...Ray Smith
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks. ...Nannette Innocenti
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :- ...Carianne Purcell-Jackson
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks ...austin carter
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The replacement part was received on time and has fixed the problem - many thanks! ...Mr Andrew Rogers
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Products received on time as projected. ...DIESEL TECHNICAL CONSULTANC
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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