Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications. ...Paul Tasker
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...Debbie Cornelius
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A good service ...John
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very good service thank you customer satified ...maindee nhandymans
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Great communication throughout the transaction. Will use again ...keith russell
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Thanks for your help with my order. One or two hiccups but very professional service. 1010. ...John Beasley - Land Management Ltd
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
Many thanks ...Simona Scaglione
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Slower delivery than competitOrd but more attractive price ...Paul McFadyen
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