While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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good experiance part arrived on time when they said it would. I was not in!! popped to shops for 10 mins!! but very helpful driver called me and arranged to leave it with neighbour.
...Kenneth Hill - HSE Solutions
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friendly service people
good products
...edward newell
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well.
...Bob Cowell
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All OK thank you.
...Philip Gasson
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Received today very well packed , good service thank you
...Mrs Diana Mitchell
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations.
...David I Hutchison
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris
...Chris Butt
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.
...Jay Jeffery
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
...Nicholas Hartley
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£
£254.47 
