The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks ...Minerva plumbing
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much ...steven - s j wells
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
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service and delivery were impeccable.definitely use them again 1010
...allan davenport
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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Collected last item today. Very helpful in enabling early collection of sink before last weekend. ...Colin McGilp
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Great service, competitive pricing. Would definitely recommend MyTub to others. ...Sarah Johnson
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Great Thanks ...P A Hollings
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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