|I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
|The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
|Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.
|got the parts picked up thanks for your prompt service
|Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
|I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
|Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
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Our infrastructure is geared up for orders over the £25, hence the free delivery.
|thanks very much. As usual very helpful and excellent service
|Excellent service from Christine, shame the delivery company did not care as well.
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent