A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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its all OK.
Thank You ...Olaf Cornehlsen
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Superb service, thank you
...Anthony Grant
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got. ...Jayne Lund
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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you ...MR TIMOTHY WILLIAMS
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Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF ...Alan Franklin - Banner Property Franklin Ltd
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Good delivery, prompt efficient service ...Aquasolve
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Service was outstanding ...tony wilkin - ace plumbing
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