The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...John Birkett
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Many thanks for the Valve, great communication and a great price, Many thanks ...Vigo Limited
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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The manager at our local merchant said whats that when I asked about clay drainage!
My tub sourced all the Supersleeve materials. Ordered, delivered and all installed in under a week. Fantistic service - well done! ...Bob Hansen
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Hi - confirmation that our order arrived safely. Thanks ...Steven Blower
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you ...arthur llewellyn jenkins
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Very helpful and kept me informed of when delivery would take place. ...Virginia mansouri
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Pleased with service, would use again , value for money. ...Mrs Norah Powell
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
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