you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
|
Excellent! Very impressed. Very happy. ...Robert Wakefield
|
Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
|
Delevery took a very long time ...Barry CampbellTaylor
|
Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time. ...Jackie Wright - John Thompson
|
Order has been received and all is ok. Thankyou so much.
MurielTobin
...David Tobin
|
more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.
Mim Gamble ...Heat Plant Services Ltd
|
Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back. ...Mrs Lorraine Lovell
|