|cant fault service,remarkably good
|I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
|Great service-prompt delivery. Thank you
...mr r lawrence
|FIVE STAR CUSTOMER SERVICE PROVIDED
|Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers
|The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.
|Order was delivered very quickly and efficiently.
|Good service with genuine part delivered on time and within a couple of days.
|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited
|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.