My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed. ...Mr David John Fallon
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding. ...Neil Parsons
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Really good communication and service. I used this company a few years ago and remain as satisfied today as then. ...Jennifer Adams
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...mr t j weeks
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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The item arrived the day after ordering. Fast service. ...Loggenberg plumbing
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The service was very good 4star thanks. ...Darlington - BESC
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part received in very quick time & very well packed excellent service recomended ...P S Laws
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