|Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
|Brilliant service helpful staff and a fast delivery.
...Mrs IA BRUNSKILL
I received the order on the scheduled day
I am satisfied with the cooperation and courtesy
I believe, however, excessive shipping charge
The desktop version website is functional
|Very helpful customer service when I messed up on the transaction.
|Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin.
|This order was picked up from Plumb Centre Chesterton Newcastle Staffs today
Pleasantly surprised how easy all this was .Item was only a small order n.evertheless procedure was efficiently done and nothing seemed a bother ,
|The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
|Product fine, price ok, delivery very slow
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.