|Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items.
|Thank you for your excellent service. My order came promptly and at a good price. The stockist sent wrong item but this was corrected within 48hrs. I will use this company again.
...MISS E R MCHALE
|I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.
|May cost more but service is excellent and quick delivery even when free.
...Weston Sailing Club
|Excellent service, thank you
|Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
|I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
|Many thanks for the Valve, great communication and a great price, Many thanks
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.