I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
...Andrew Anderson
|
Excellent service, order delivered on promised date.
Well done.
...Mr. Brian Helyar
|
thank you for your service
b.r
laurence zehut
...LAURENCE ZEHUT - Z.MAMAN LTD
|
hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
...stephen jones
|
Good service with genuine part delivered on time and within a couple of days.
...Stephen Caddy
|
Best price I could find, delivery was a little slow and if I was to order again I wouldnt go for the anti slip option, not worth the extra money! Its a bit of a token gesture.
...greg coomer
|
Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.
...Wendy Bowell
|
Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
|
My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again.
...JOHN MILLS
|
£
£2731.21 
