I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS ...Mark Gough
|
Delivered promptly and at a very competitive price ...Chris Brownson Architect
|
Very quick delivery, good price. Happy! ...angus fairbairn
|
I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
|
Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service! ...Brian Radbone
|
Arrived fine and worked perfectly. No problems. Thanks
...Stewart Cross
|
Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...S M Hitchings
|
Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks. ...Kevin Firman - Consortium MultiAcademy Trust
|
Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
|