|I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
|Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.
|I would have liked the part quicker but in all very good. Kept me informed all the way
|Very quick delivery, good price. Happy!
|Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
|I was very impressed with all aspects of the service we had from My Tub
|Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships
|It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
------------- ------------------------- -------------
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Great service and value