Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The price of the tap was very competitive and delivery was quick.
A for Customer Service. ...Stephen Wright
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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Order received within stated time, very pleased with the delivery. ...Strongbond Construction - Strongbond Construction
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Recomended Seller
Excellent Service, Item as described with speedy delivery.
Thanks ...Colin Bird
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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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Excellent prompt service & delivery of my shower rail kit ...Inhabit Property limited
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ...g r hawes
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks. ...GaryJones
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Excellent service! ...Chris Nickolls
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