I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!
...Mrs M P Cudworth
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Happy with the product. Easy to order. Quick delivery. Good price.
...Teresa Hales
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Fantastic service. Thanks so much.
...Ms Sophia Ioannou
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The order was delivered in order. Thank you for your cooperation.
...Vlastimil Kalmus
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Thank you for my parts and thank you for delivering them so quickly.
...Derek Leslie - Premier Oil Aberdeen Services Ltd
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Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub
...Abul Choudhury
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I was very pleased how Jeanette made the extra effort to source and supply the non-concussive valve sepeartely from the drinking fountain basin, and was very prompt and efficient.
Thank you.
...Steve Williams
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Thanks for your promp service the package was well protected.
...Robert Joseph Wilson
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ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN,
...Allen Martin
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£
£429.32 
