|Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|excellent service, thanks for the prompt delivery
|Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
|The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
|One part out of stock so a short delay, but great comms and great prices. Thank you !
|Excellent service, very helpful customer service. Thank you
|My order was delivered on time as promised, Price first class. Thanks.
|very helpful quick service, thank you
|The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.