Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast. ...Michael Ascherl
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Perfect fast delivery good communication
...Michael Wheeler
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright ...Anthony
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Many thanks, quick service and at a great price ...Glyn Prowse - MP building
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excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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1st class service thanks ...chris martin
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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