The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry". ...Marjorie Walker
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Excellent, quick service. ...Keith Montague
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tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
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Very efficient and effective operating methods, excellent! ...Stephen Allen
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Very quick delivery, good price. Happy! ...angus fairbairn
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service. ...ta Moira Tonna Designs
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fantastic great service well informed ...paul errington
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