Thanks for prompt service, everything in good order. ...M B E French
|
Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury ...HK Wentworth Ltd
|
Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...EA Hunter
|
VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
|
Order arrived at 1.05, many thanks for your help. ...Michael Jones
|
Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
All delivered without hitch ...Mrs Susan Marshall
|
Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you ...Vivienne Forsyth
|
Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future. ...Ashley Ford
|