|Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy.
...Vicky Vincent - La Porchetta Ricarton
|Website said "in stock" but took 10 days to arrive
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The website says;
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
|Really good and received in plenty of time as needed.
Would use again if needed :
|Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service.
|Excellent customer service! Thank you for your help and I would highly recommend MyTub.
|Great service, after wrong part sent it was replaced within 24hrs.
|Faulty item replaced within days. Much appreciated.
|Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
|very good company to deal with, swiftly delivered and the unit was as requested
|Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly.