the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again.
...Andy Knowles
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
...Hugh Kelly
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay
...Adrian Stevens - Adrian Stevens Plumbing
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future.
...Gary - Bygrave
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,
...Chris
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Good service,would be happy to purchase from My Tub again
...J.D.Gillam
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
...Marianne Tissandier
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£
£429.32 
