|I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again.
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|My tubs service was a1 very quick and and simple the product was great did the job just as you would like
|Excellent service as usual, communication great despite a delay in getting part, well done and thank you
|had to wait a while for my order
|An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again.
|Excellent service, very helpful customer service. Thank you
|Satisfactory service in everyway
|Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
|Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much!
...Miss Danielle A Johnson