|A great service although a bit slow on delivery but i think that was down to some confusion on the order but on the whole very good just waiting for the coal bed to come down a bit in price and i will be ordering again
|i was looking for a panel to fit my poise spa bath and was having real problems but this one is perfect, easy to fit, looks good, at a good price and with free delivery within 3 days.
|Received with thanks.
|The product was good but it took a very long time to arrive. I think it was the best part of two weeks. I would have thought that this would have arrived in no more than twothree days.
...A3 Home Electrics
I received the order on the scheduled day
I am satisfied with the cooperation and courtesy
I believe, however, excessive shipping charge
The desktop version website is functional
|The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.
|goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst.
|Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.
|First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.