Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
|
Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
...Tim Morgan
|
Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth.
...alan garforth carpets
|
Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
...John Graham
|
Fast delivery by DPD. Coals were as described and an exact replacement for the old ones.
...David McCombe - Mr
|
Very good service
...Flair Developments Ltd
|
Excellent prompt service & delivery of my shower rail kit
...Inhabit Property limited
|
Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks
...Anthony Hill
|
Excellent service, saved us a lot of money!!
Thank you
...Mrs H Petcher
|
£
£16.37 
