I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated.
...Marion Hazzard
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...Tom Hawthorne
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Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods.
...Mrs Jane Shaw - Mr
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Amazingly quick service and good prices!
...Brian Buxton - Leading Light
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.
...Damian Adams
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Very prompt service. The goods were exactly as I ordered
...Ashorne Hill Management College
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.
...PETER A SMITH
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arrived in two days no complaints
...Northern Mechanical
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
...Cameron McDowall
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£
£43.42 
