email sent to advise day and time of delivery, item delivered at the time expected
excellent service ...Milton Armstrong
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction, ...Shane Jenner
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased. ...Nigel Spargo
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Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
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Fantastic support for a faulty showerhead. Delighted. ...Gerard Fradley
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
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Excellent service - staff always helpful and product delivered on time - would definitely recommend. ...Kenneth Shewan
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Item delivered in good condition on the day that was forecast ...John A McBean
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