|Excellent professional service,I was always kept in touch-keep it up
...Mr J Hoare
|Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
|I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious
...Mrs P Keys
|Really please with the service I received.
...Southwood Mechanical Ltd
|Exellent service, kept me informed of the transaction from start to finish.
|Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often
...A R Kerry
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Brilliant service, ordered Sunday, delivered Tuesday!
|Ordered, paid for and delivered quickly and painlessly. Thank you.
|Great delivery thanks