Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...jon diver
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends. ...Lee Alan Fordham
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item delivered promptly, really pleased with purchase and service ...J SAMPSON
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again ...Peter Read
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We have found your company great to deal with , the ladies in sales have been brilliant. ...Cornwall Wetrooms
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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Product arrived as predicted and in order. Many thanks ...Stewart J Muir
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