My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
|
Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
|
First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service ...aci worldwide EMEA ltd
|
Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around. ...Debbie Hoole
|
Very pleased with the proffessional service we received for our order. We were informed regualary as to the situation of the delivery and the 3 items were all received on the same date as advised. Would all ways use My Tub in the furture.
Frank Dove ...Frank Dove
|
I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
|
thanks for a very fast delivery ...abarker
|
The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
|
Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
|
Good price, good service - delivery on time and good communication. ...Pauleen Blampied
|